How can we help?
KinKeeper Support
Search our help articles, or browse by topic below.
Getting Started
Check-Ins
- How daily check-ins work Dovie calls or texts at the times you choose. Your loved one confirms they're okay; if they don't, the care circle is alerted.
- What happens if my loved one doesn't pick up or reply? If a Wellness or Reminder check-in goes unconfirmed after its attempts, Dovie alerts your care circle so someone can reach out.
- Checking in early by text or call Your loved one can text or call Hello Dovie any time to confirm they're okay — handy if they'll be out later.
Care Circle
- What happens if my loved one doesn't pick up or reply? If a Wellness or Reminder check-in goes unconfirmed after its attempts, Dovie alerts your care circle so someone can reach out.
- Adding someone to your care circle Invite other family members so they also get alerts when your loved one may need help.
Still need help?
We're glad to help your family get the most out of KinKeeper.
Email care@kinkeeper.com