The Kin Circle lead or subscription owner can open My Account, then Plan and billing, and choose Manage or cancel for the relevant product.
How it works
- KinKeeper opens the secure billing portal, where the owner can update the payment method or cancel.
- A subscription scheduled to cancel remains available through the end date shown.
If you do not see the option
- A Kin Circle member who is not the subscription owner can see status but may not see the management action. Ask the lead or payer to make the change.
- If the billing portal does not open, contact Support.
What to do next
- Open My Account.
- Find Plan & billing and the product you want to manage.
- Choose Manage or cancel.
- Complete the change in the secure billing portal.
- Return to KinKeeper and confirm the updated status.
KinKeeper Support
Still need a hand?
Sign in to submit and track a ticket with your account. If you cannot sign in, the public support form is always available.