When you are signed in, open Help → Contact support to submit a request with account context and optional attachments. Open My Support to see your requests and replies in one place. When you reply to a resolved request, KinKeeper reopens it so the support team can continue helping. If you cannot log in, use https://www.kinkeeper.com/support/contact/ and confirm your email from the message KinKeeper sends.

What to do next

  1. Log in and open Help.
  2. Search for an answer first, or choose Contact support.
  3. Add a subject and message, and attach relevant screenshots that do not contain passwords, codes, or full account numbers.
  4. Submit the request.
  5. Open My Support to read replies or add another message.