When Money, then Accounts, shows that a bank needs reauthentication, choose Reconnect and complete the bank's sign-in flow.
Good to know
- The loved one or a Kin Circle lead can reconnect it.
- KinKeeper cannot see new activity from that connection until access is restored.
What to do next
- Open Money, then Accounts.
- Find the institution marked as needing attention.
- Choose Reconnect.
- Complete the bank's sign-in, verification, and account-selection steps.
- Return to KinKeeper and confirm the connection no longer shows the warning.
KinKeeper Support
Still need a hand?
Sign in to submit and track a ticket with your account. If you cannot sign in, the public support form is always available.