You can send a test from your Wellbeing check-in schedule.
How tests behave
- A test uses the saved call or text sequence.
- It appears as a test in History and never alerts your Kin Circle.
- You can send it to your own phone or your loved one's phone, as long as that person has a mobile number saved.
- Tests are available only between 6 a.m. and 10 p.m. in the recipient's local time.
If the test option is unavailable
- Confirm the selected person has a mobile number saved.
- Confirm it is between 6 a.m. and 10 p.m. in their local time.
- If delivery still fails, use public Support or signed-in Help.
What to do next
- Open Wellbeing, then open the check-in schedule.
- Find the check-in you want to test and choose its test action.
- Choose your phone or your loved one's phone.
- Send the test and answer the call or text.
- Open History to confirm that the test completed as expected.
KinKeeper Support
Still need a hand?
Sign in to submit and track a ticket with your account. If you cannot sign in, the public support form is always available.