Choosing between call and text check-ins

KinKeeper can reach your loved one by automated phone call or by text. The right choice depends on what they're most comfortable with, and you can change it whenever you like.

When a call works best

Many older adults are most comfortable answering the phone. A call is warm and familiar, and it works on a landline or a basic cell phone.

When text works best

If your loved one texts comfortably, a daily text is quick and low-pressure. They reply with a simple confirmation and go about their day.

Using both

Some families prefer a text with a call as backup, so if the text isn't answered, KinKeeper follows up with a call.

Changing the channel

You can switch between call, text, or both at any time from your dashboard. The change takes effect at the next check-in.