Open the Acknowledge link in the missed or concerning check-in alert.
How acknowledgement works
- The first valid acknowledgement marks the alert as being handled and stops the remaining escalation notifications.
- If another Kin Circle member already acknowledged it, the page tells you it has already been handled.
- If the link is invalid or expired and the alert still appears active, log in to review it or contact Support.
What to do next
- Open the alert email or text.
- Select Acknowledge.
- Follow up with your loved one using your family's normal plan.
- Review the check-in in KinKeeper if you need the timeline or written summary.
KinKeeper Support
Still need a hand?
Sign in to submit and track a ticket with your account. If you cannot sign in, the public support form is always available.